Community Outreach Associate

Walnut Creek, CA
Full Time
Entry Level

We are excited to announce openings for 5-6 Community Outreach Associates to join our team immediately! This is an incredible opportunity to make a meaningful impact in our community while enjoying competitive pay, classroom-style training, and significant opportunities for growth. We are partnered with a government-funded communications program that provides essential communication devices to low-income consumers, ensuring everyone has access to vital resources during essential times.

As a Community Outreach Associate, you will:

  • Actively engage with local community members to inform them about the value and benefits of our client’s communication devices and services.
  • Generate interest in our free communication products and help connect customers with our authorized sales partners upon meeting eligibility requirements.
  • Build authentic and lasting relationships within the community while demonstrating your commitment to supporting those in need.
  • Collaborate with team members and our Customer Service and Sales Departments to learn best practices and develop effective outreach strategies.
  • Deliver an exceptional experience throughout the outreach process, providing support and assistance even after initial service connections are made.
  • Contribute positively to a collaborative and friendly work environment, fostering professional relationships among team members.

Qualifications:

  • A B.A. or B.S. in Marketing, Communications, Business, or a related field is preferred.
  • 1-2 years of experience in customer service, sales, community outreach, marketing, or a similar role is required.
  • A professional, trustworthy, and genuine demeanor, with a proven ability to establish and maintain relationships with customers, team members, and community partners.
  • An entrepreneurial mindset with a strong sense of self-motivation and drive.
  • Excellent listening skills and time management abilities, with a keen attention to detail.
  • A deep commitment to community engagement and a desire to contribute to a team-focused culture.

If you are passionate about making a difference in your community, we invite you to apply for the Community Outreach Associate position. We will be in touch within 24-48 hours to discuss your application further!

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